Technical Support and Sales Engineers - Alexandria - ALWaseet

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Electrical and Mechatronics Engineers preferred:

Gathers and assesses customer needs, both business and technical.
Identifies and corporate parameters and constraints that impact the

Solution Planning and Design:

Investigates and optimizes a solution's fit to the requirements of an opportunity, both current and future.
Establishes the validity of

Client/customer relationship:

When required maintains excellent communications with customer executive management across the Region.
Represents the company as a technical expert with customers; shares knowledge in area of expertise and links to related technology areas.
Builds customer loyalty through being a trusted advisor.
Partners effectively with others in the account to ensure problem resolution and customer satisfaction.
Communicates and articulates the details of their component roles in a proposed customer solution.

Team collaboration:

Actively supports the account team with solution advice, proposals, presentations, and other customer communications.
Analyzes and provides support to deals in the pipeline where needed.
Transfers knowledge to pre-sales peers via mentoring and contributing participation in peer education programs.
Understands the roles and effectively engages other teams and resources within the company and partners.
Identifies overlooked opportunities suggested by technical expertise.
Facilitates smooth transition from sales to implementation by orienting the appropriate teams to the solution design.